When you make a purchase it means that the contract has been made between you and us. You can cancel the contract starting from the day you receive your product(s) and during the period of 14 days including weekends and holidays. During this time you need to inform us of the cancellation and return the item(s).
We will make a refund to you during the 14 calendar days after the day we receive the returned item(s).
Once the product(s) have been sent to you and you decide to return them because you changed your mind, then you still need to pay for the shipping fee of the returned item(s). In this case the product package must be unopened, the products must be inside the original package and the product(s) must be unused.
If your received purchase is damaged, then you will be offered an exchange or a full refund after we have received the product(s). In case of damaged product(s) we will pay for the additional shipping fee.